Identify Business Analysis Performance Improvements


The purpose of Identify Business Analysis Performance Improvements is to assess
business analysis work and to plan to improve processes where required.


To monitor and improve performance, it is necessary to establish the performance measures, conduct the performance analysis, report on the results of the analysis, and identify any necessary preventive, corrective, or developmental actions. Performance analysis should occur throughout an initiative. Once potential performance improvements are identified, they become guidelines for the next time a task is executed.

  • Business Analysis Approach
  • Elements:
    • Performance Analysis
    • Assessment Measures
    • Analyze Results
    • Recommend Actions for Improvement
    Guidelines and Tools:

    Organizational Performance Standards

  • Brainstorming
  • Interviews
  • Item Tracking
  • Lessons Learned
  • Metrics and Key Performance Indicators (KPIs)
  • Observation
  • Process Analysis
  • Process Modelling
  • Reviews
  • Risk Analysis and Management
  • Root Cause Analysis
  • Survey or Questionnaire
  • Workshops
  • Stakeholders:
    • Domain Subject Matter Experts
    • Project Manager
    • Sponsor
    Knowledge Area:
  • Business Analysis Planning and Monitoring