Analyze Performance Measures


The purpose of Analyze Performance Measures is to provide insights into the performance of a solution in relation to the value it brings.


The measures collected in the task Measure Solution Performance often require interpretation and synthesis to derive meaning and to be actionable. Performance measures themselves rarely trigger a decision about the value of a solution.

In order to meaningfully analyze performance measures, business analysts require a thorough understanding of the potential value that stakeholders hope to achieve with the solution. To assist in the analysis, variables such as the goals and objectives of the enterprise, key performance indicators (KPIs), the level of risk of the solution, the risk tolerance of both stakeholders and the enterprise, and other
stated targets are considered.

  • Potential Value
  • Solution Performance Measures
  • Elements:
    • Solution Performance versus Desired Value
    • Risks
    • Trends
    • Accuracy
    • Performance Variances
    Guidelines and Tools:
    • Change Strategy
    • Future State Description
    • Risk Analysis Results
    • Solution Scope
  • Acceptance and Evaluation Criteria
  • Benchmarking and Market Analysis
  • Data Mining
  • Interviews
  • Metrics and Key Performance Indicators (KPIs)
  • Observation
  • Risk Analysis and Management
  • Root Cause Analysis
  • Survey or Questionnaire
  • Stakeholders:
    • Domain Subject Matter Expert
    • Project Manager
    • Sponsor
  • Solution Performance Analysis
  • Knowledge Area:
  • Solution Evaluation