Conduct Elicitation

Purpose:

The purpose of Conduct Elicitation is to draw out, explore, and identify
information relevant to the change.

Description:

There are three common types of elicitation:
• Collaborative
• Research
• Experiments

Inputs:
  • Elicitation Activity Plan
  • Elements:
    • Guide Elicitation Activity
    • Capture Elicitation Outcomes
    Guidelines and Tools:
    • Business Analysis Approach
    • Existing Business Analysis Information
    • Stakeholder Engagement Approach
    • Supporting Materials
    Techniques:
  • Benchmarking and Market Analysis
  • Brainstorming
  • Business Rules Analysis
  • Collaborative Games
  • Concept Modelling
  • Data Mining
  • Data Modelling
  • Document Analysis
  • Focus Groups
  • Interface Analysis
  • Interviews
  • Mind Mapping
  • Observation
  • Process Analysis
  • Process Modelling
  • Prototyping
  • Survey or Questionnaire
  • Workshops
  • Stakeholders:
    • Customer
    • Domain Subject Matter Expert
    • End User
    • Implementation Subject Matter Expert
    • Sponsor
    • Any stakeholders
    Outputs:
  • Elicitation Results (unconfirmed)
  • Knowledge Area:
  • Elicitation and Collaboration